How would your closest colleague describe working with you?

My closest working relationship has been with the agency founder, and with the therapists and BCBAs who use my software daily.

The agency founder would say I'm the person who takes a vague problem and returns a working system. She once described a workflow issue, something about referral emails piling up and taking 15 minutes each to process manually. I built an AI pipeline with Gemini that processes 100 emails every five minutes automatically. She didn't ask for that scope. She described the pain. I solved the pain.

The therapists would say something different. They'd say I listen. When I was building Tiny Thoughts, I didn't just ask what features they wanted. I watched them work. I sat in on how they record trials. I learned that the best UX for a therapist in a session with a child isn't simple. It's fast. Every interaction under five seconds. They don't want fewer features. They want features that don't slow them down while they're focused on a child. That observation shaped the entire product.

I think the common thread is: he builds what you actually need, not what you said you wanted. And he doesn't ask permission to make it better than you expected.