Give me an example of a time you spotted a problem nobody else saw.

The agency was paying $400 a month for an enterprise time tracking tool called WorkEasy. Nobody complained about it. It was just the thing they used. Part of the furniture.

But I watched the staff interact with it. Clunky interface. Slow logins. Confusing shift management. People forgot to clock out regularly. Admins spent time every week cleaning up the data. Nobody raised it as a problem because they'd accepted it as normal. The way people accept most software: with a sigh and a workaround.

I built Tiny Time Keeper in two days. iPad kiosk with PIN authentication, real-time admin dashboard, automated missing-punch detection, device authorization. Replaced the $400/month tool with something that costs nothing to run.

Within weeks, 100 staff were using it daily. Usage grew from 32 shifts per week to 77. Not because I built something revolutionary. Because I paid attention to a problem everyone had learned to live with. The most valuable problems are the ones people stopped noticing.